Privacy Policy

We collect information you provide, including your name, email address, account profile, uploaded room or listing images, staging instructions and selections, generated results, and messages you send to support. If you use the service for a business, we may also collect your company, team, or role information.

We collect transaction and credit records when you make a purchase. Payment card details are submitted directly to our payment processor and are not stored by SceneFit. We also collect device, browser, IP address, referral, and service-usage information through application logs and similar technologies.

We use information to create and secure accounts, process image-cleanup and virtual-staging requests, provide and store results, manage listings, credits, and payments, send service communications, and respond to support requests.

We also use limited operational and usage information to troubleshoot failures, prevent fraud and abuse, understand feature performance, improve the service, enforce our Terms, and meet legal obligations. We do not sell personal information or use it for cross-context behavioral advertising.

We send uploaded images and the instructions needed to perform a requested operation to AI service providers, including Google Gemini. Those providers process the content on our behalf to generate classifications, cleanups, staging, edits, or related results.

SceneFit does not use customer images to train its own AI models, and we do not authorize our AI service providers to use customer images to train public or general-purpose models. Providers may retain limited data under their commercial service terms for security, abuse prevention, or legal compliance.

We retain uploaded images and generated results while they are needed to provide your workspace, listing history, downloads, support, and other requested features. Retention may continue while your account is active. Temporary processing files may be retained for a shorter operational period.

You may remove content through available product controls or ask us to delete specific uploads, generated results, or your account by emailing support@scenefit.ai. After a valid request, we delete or de-identify covered data from active systems unless retention is reasonably necessary for security, fraud prevention, dispute resolution, legal compliance, or enforcing our agreements. Residual copies may remain temporarily in backups until they are overwritten through normal retention cycles.

We use service providers to operate SceneFit. These include Google for AI processing, Clerk for authentication, Stripe for payments, Resend for transactional email, and vendors that provide hosting, storage, security, and technical infrastructure. Each provider receives only the information reasonably needed for its role and handles it under its own terms and privacy commitments.

We may also disclose information when required by law, to protect users or the service, to investigate fraud or misuse, or in connection with a merger, financing, acquisition, reorganization, or sale of assets. We do not disclose customer images to data brokers.

SceneFit and its authentication provider use cookies, browser storage, and similar technologies that are necessary to keep you signed in, secure sessions, remember preferences, preserve referral information, and maintain core site functionality. Blocking these technologies may prevent account features from working.

We currently use application logs and limited first-party usage information to understand reliability and feature use. We do not currently use third-party advertising cookies. If we introduce non-essential analytics or advertising technologies, we will update this policy and provide consent choices where required by law.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No storage or transmission method is completely secure, so we cannot guarantee absolute security.

SceneFit and its providers may process information in the United States and other countries where privacy laws differ from those where you live. We use legally recognized safeguards when required. The service is not directed to children under 13, and we do not knowingly collect their personal information.

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information. You may also have rights to object to or restrict certain processing, withdraw consent, opt out of certain disclosures, appeal a denied request, or complain to a local data-protection authority.

We may verify your identity before acting on a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising a privacy right, although deleting information may make some service features unavailable.

Email support@scenefit.ai with the subject “Privacy Request” to ask a privacy question or request access, correction, export, or deletion. Include the email address associated with your account and enough detail to identify the data or images covered by your request. We will respond within the period required by applicable law.

We may update this policy as the service or legal requirements change. Material changes will be posted here with a revised effective date and, when appropriate, communicated through the service or by email.